Got one of my customer who ask me this question, how do we know if this mail is a fake mail or spam mail etc. Simple first look at the sender to see if is someone you know. Then examine his email to see if is tally with the secender.

Example if the sender is from john smith and the email address is 06alpha21@xxxx.com then this look suspecting. you can then send a real message to John Smith and check with him that did he send you this mail with the following content etc.

Another case will be if is coming from a courier services check also the email address as it could be something else. or make a phone call to the courier service to enquire regarding this parcel etc.

There is one case that your friend mail could be hack and sending from him to you. but those mail could easily find with fault if you look at the detail.

I had a mail from “paypal” saying that i had make purchase to a site of 149.99 dollars and the mail look real, after a few detail examine on the mail i realize that the problem is that email account that “paypel” send me was wrong and i never use that mail to register with paypel.

So a if you are careful before you click the mail it could save you from getting a tech to come and help.

Regards
Hickural

Came across a customer which had this problem. Every time he use his ipad he need to reconnect the wireless with the security key. what i did was to forget the existing network, restart the ipad by holding on the on/off button until the shutdown slide button appear. Turn the ipad off and turn back on after a minute. Try to connect to the existing network again. Everything should be back to normal.

Regards
Hickural

Regarding this question that many of my customer had ask me. What is the best virus protection software. Well I always answer them that there is none. The reason is simple, virus always come out faster then antivirus could counter on. That means you might be getting one of the newest virus that your best antivirus software couldn’t even distinguish it as a virus. As for that the solution I always tell my customer is to have some form of backup. Try keep some copy of backup and if you have a fierce virus you can always reload the system and start up your work fast. Backup is my far the best protection that i feel that everyone who had a system should stick to.

RegardsHickural

So many year I had been in computer line, dealing with computer hack (virus infection) and crash, I feel that the best solution to these problems is backup.
Try and keep at least a copy of your backup elsewhere. If there is anything happen to your system you can easily reload and transfer data back to system to start everything again.

Without backup basically you will be facing lost of data and unable to continue your work.

There are several way of backup, one is to make use of the technology like dropbox to keep on the important thing, or make use of Google drive or Hotmail skydrive.
There are even third party cloud solution like sugarsync which offer a good amount of space for backup. There are other around as well. (Maybe i will write some articles on those if i am free).

Another other backup method are setting up your own cloud like WD Live Duo which offer a good platform for your backup and have a RAID as addidtion protection of you data. Or you can use the Netgear ReadyNAS DUO or Buffalo LinkStation as your backup. Anything is better then none.

The other form is just to buy a portable hard drive which should be bigger then your system and perform backup onto the portable hard drive. This is also good as you can carry along or store it in a safe location.

Alternative if you have two system try backing up one system data to another and another system data to this by creating a share on both system. So if there is any problem with either one you will still have a copy of backup laying on the other system.

One other form is to burn into CD or DVD rom. Or copy onto USB flash drive.

Regards
Hickural

Hi All,
If you have come to this, guess you could have search for some IT information or solution that you face, yap. Hopefully some of my experience can be of some help to you. I am a IT engineer for some years and over years i had accumlated some experience is troubleshooting and resolving some IT problem. I will continue to write as when i have time. Do keep coming back and also may be to register an account and share you view. I am happy to have other people commenting on my articles.

Regards
Hickural